Customer Help
If talking to a real-life human is more your thing, you can reach our Customer Care Team via email (below).
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products. For any additional questions, contact us. We will ask your typical size and how you like to wear your clothes so we can suggest the best size for you!
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
What if I want to speak to someone?
Contact us at customercare@aetosapparel.com or follow the "contact us" button below.
Shipping, Returns & Exchanges
What is your 365 Day guarantee?
If your Aetos shirt develops a hole, rip, torn seam, or lost a button within 365 days of your purchase, we will replace it with a brand new shirt! (With equal or lesser value).
How can I return or exchange an item?
We only accept refunds/exchanges within 30 days of the delivery date. Please visit our refund policy for full details.
They must follow the following rules.
- Items cannot be worn and must be in new and unused condition.
- Items unwashed
- Items must be returned in their original barcoded polybag.
Once your returned item is received and inspected, we will send you an email to notify you that we have received your item and the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed to your original method of payment.
If the return/exchange does not pass inspection, it will be mailed back to you.
Do you ship worldwide?
We ship to all countries except:
India, Pakistan, Bangladesh, Cambodia, Malaysia, Mauritius, Israel, Kuwait, Qatar, Fiji, Mainland China, Somalia, Iraq, Afghanistan, Armenia, Yemen, Morocco, and Indonesia.
Where is my order being shipped from?
All shipments are sent from our warehouse in California, USA.
General
What makes Aetos different from other shirts?
Augmented Fit- Instead of the generic, box-like fit of typical men’s essentials, The augmented, physique fit is carefully engineered to complement the everyday, modern guy’s physique. The augmented side seams and the mild V-taper fabric shape create the effect of an athletic physique without being tight around the waist or squeezing the body.
Designer Grade Fabric- Aetos pieces are made with a special spandex x modal fabric blend. This material blend is warp-resistant, cool-to-the-touch, soft n’ stretchy — made to keep you comfortable and fresh all day. It’s also pre-treated and Polyester-free. This means it’s pilling-resistant and won’t become “scratchy” or “prickly” after washing.
Warp-free collar- The reinforced, extra-durable collarette prevents warping or what’s commonly known as the “bacon neck”.
Do they shrink or stretch after washing?
Aetos Tees are made with preshrunk cotton to minimize shrinkage.
Can I wear these at the gym?
Aetos tees are suitable for physical activities but not categorized as Activewear.
Where are these made?
Aetos Apparel is designed in Canada and USA. Manufactured in Vietnam.
What are the care instructions?
Please follow these wash instructions:
- Machine wash in cold water with like colors
- Hang dry
- Do not iron. Do not bleach